FAQ
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Updated
What is moonline?
moonline is an iPhone app for long-distance couples. Fall asleep on a voice call together with a timer that hangs up for you, send squeezes, leave notes on each other's home screen, and count the sleeps until you meet.
How do I fall asleep on a call without it running all night?
Start a sleep call in moonline and pick a time. The timer starts when you're both connected, and moonline hangs up for you, so neither phone stays on until morning.
Can FaceTime hang up automatically?
No. FaceTime has no built-in timer to end a call. moonline's sleep call lets you choose how long to stay connected, then ends the call for both of you.
Is moonline free?
Yes. Squeezes, notes, the countdown and map, basic astrology, and sleep calls up to 10 minutes are free. Pro adds 60-minute calls and deep astrology.
How much does moonline Pro cost?
$6.99 per month or $49.99 per year. The annual plan starts with a 7-day free trial.
Do both partners need to pay?
No. One Pro subscription covers you and your partner.
Are moonline calls private?
Yes. Sleep calls are voice-only and run over WebRTC, which encrypts audio in transit. No one listens to your calls, and they are never recorded.
Is moonline on Android?
Not yet. moonline is launching on iPhone first.
When does moonline launch?
Soon, on iPhone. Join the waitlist on getmoonline.app and we'll email you the day it opens.
Does the map show my exact location?
No. moonline only shows the city each of you is in, never your exact location.
How does a squeeze work?
Tap “Send a squeeze” and your partner gets a gentle squeeze on their phone. It's a quick way to say “I'm here” without typing a word.
What can we send to each other's home screen?
Short notes (up to 280 characters), photos and hand-drawn sketches. They appear in the moonline widget on your partner's home screen.
What is the sleeps countdown?
Set the date you'll see each other next and moonline counts the sleeps until then, with both of your cities on a shared map.
What's in deep astrology?
Pro unlocks a deeper look at your chart, like your full chart wheel and element mix, beyond your sun, moon and rising signs.
Does moonline work across time zones?
Yes. Sleep calls, squeezes and notes work wherever you both are. The call timer starts when you're both connected, whatever time it is for each of you.
Is falling asleep on a call bad for your sleep?
A voice call is gentler than video because there's no bright screen keeping you up. Set a timer so the call ends once you've drifted off, and keep your phone charging.
Can I cancel Pro anytime?
Yes. Pro is billed through your Apple ID, so you can cancel anytime in your iPhone's subscription settings.